Key skills
Communication
About this role
Role Overview
- File auto insurance and health insurance claims.
- Obtain key documentation such as police reports, insurance policies, and settlement paperwork.
- Forward attorneys’ emails and faxes to paralegals.
- Support case preparation and ensure documentation is properly organized.
- Perform legal background checks and conflict checks.
- Assist in guiding clients through contract processes.
- Communicate with clients and providers via phone and email.
- Maintain calendars, schedule appointments, and manage administrative tasks.
- Draft, proofread, and send legal documents and correspondence.
- Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals.
Requirements
- Experience supporting legal teams or administrative functions preferred.
- Strong written and verbal communication skills in English.
- Ability to manage multiple priorities and meet deadlines.
- Comfortable handling client-facing interactions with professionalism and care.
Benefits
- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.