Upsell additional services to existing customers.
Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option.
Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution.
Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products.
Manage and document the sales process in our CRM tool.
Make outbound calls from our calling queue.
Evaluate consumer’s financial needs and identify where our services can help.
Use a script to help guide each call and sell our service.

1-2 years of sales experience selling products/services over the phone or face-to-face.
Previous experience selling home warranties or auto warranties is a plus.
Strong verbal and written communication skills (English language proficiency).
Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email.
Familiarity with CRM tools like Salesforce.
Proficiency in Microsoft Office Suite.
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

Monthly incentive bonus : COP 810,000.00 target, variable based on individual performance.
You will also be eligible to receive sales incentives, subject to program guidelines and approvals.

Sales Representative

Key skills