Collection Analyst – US Accounting

Role Overview

• Oversee and manage a portfolio of customer accounts, ensuring collections are done promptly and in compliance with company policies.
• Initiate and follow up with customers via email or phone regarding collecting outstanding balances due, uncover disputes and resolve payment delay issues
• Update the collections report with detailed records of collections activities, payment arrangements, and communications with customers.
• Work closely with billing and account management to ensure escalated disputes are resolved in a timely manner.
• Regularly monitor and analyze aging reports to prioritize accounts for collection based on outstanding balances and risk factors.
• Assist with ad hoc projects and tasks as directed by management related to collections strategy, reporting and process improvements.

Requirements

• Bachelor's Degree in finance, accounting or business
• related discipline preferred
• Minimum of 2 years' work experience is required
• Excellent customer service orientation and interpersonal skills
• Good analytical and problem solving skills
• Superior attention to detail and accuracy

Benefits

• Opportunity to grow your career with a rapidly growing organization.
• Exposure to working with a Microsoft gold partner organization with the latest technologies.
• People first organization culture
• Company Paid Group Mediclaim Insurance for employee, spouse and up to 2 Kids of INR 400,000 per annum.
• Company Paid Group Personal accidental insurance for employees of INR 1,000,000 per annum.
• Company Paid & Manager approved Career Advancement Opportunities
• Best in the Industry referral bonus policy.
• 29 Paid leaves throughout the year
• Company-paid Maternity leaves for female employees