About this role

Actively identify and pursue opportunities to expand GradGuard’s full suite of products and services across different campus departments (Housing, Student Financial Services, Risk Management).
Ensure school partners implement GradGuard’s products effectively, helping execute integrated marketing campaigns that support our embedded insurance model.
Build trust and credibility with key stakeholders at partner institutions, positioning GradGuard as an essential component of their student success strategies.
Design and implement innovative strategies within your portfolio to maximize financial impact, focusing on retention and expansion revenue.
Work closely with internal teams (marketing, product, sales) to advocate for your partners' needs.

2-5+ years in B2B account management, customer success, higher education partnerships, or strategic partnerships, with a track record of revenue retention and growth.
Prior experience in the higher education market, EdTech, or financial services is highly preferred.
Proven ability to navigate complex organizations, identify key decision-makers, and uncover expansion opportunities.
Comfortable using modern sales and CRM tools (Salesforce experience is strongly preferred).
Familiarity with the Apple ecosystem (including Keynote) is a plus.
Exceptional presentation and relationship-building skills to influence stakeholders at all levels.
Bachelor’s degree preferred.

Flexibility: Willingness and ability to travel up to 30% of the time for campus visits, events, and trainings.

Director of School Success

Key skills