Senior Director – Strategy, Governance, Business Operations – Energy Supply

Role Overview

• Directs strategic business plan processes, drives operational excellence, across the operating companies to maximize achievement of customer satisfaction, workforce effectiveness and operational excellence performance.
• Provides strategic leadership that fosters a culture of management and personal accountability, employee and public safety and customer satisfaction.
• Supports the development and implementation of short and long-term business plans that ensure achievement of jurisdictional and corporate business objectives.
• Enhance performance of the organization by evaluating scorecard results and verifying that action plans are established and executed.
• Drive for completion of all strategic objectives outlined in the area’s Operating Plan.
• Lead and implement business strategies and operational plans for department to improve overall business performance and the strategic direction, management, and implementation of innovation improvements.
• Strategically plan and implement solutions in partnership with other areas focus on improving employee productivity and enhancements to customer service.
• Ensure business process improvements are prioritized and communicated to the appropriate stakeholders.
• Monitor performance and effectiveness of specific business process changes.
• Lead the communication of the operational excellence, organization’s performance results to improve understanding of strategic objectives of organization.
• Develops and maintains effective relationships across the enterprise to ensure timely and effective information sharing, issue resolution, business learning and common best practices implementation.
• Attracts, recruits and retains a highly motivated and engaged workforce.
• Establishes and communicates clear performance expectations so that employees know how their work contributes to the achievement of jurisdictional and corporate objectives.
• Fosters a culture of operational excellence, management, personal accountability and safety.
• In partnership with senior leadership, supports the development and implementation of annual and long-term business plans and budgets that effectively utilize resources and position the organization to meet future business needs.

Requirements

• Bachelor's degree in Business, Finance, Engineering, Process Management or a combination of education and experience providing equivalent knowledge.
• Minimum of 10 years of utility experience, which includes at least 5 years of management experience.
• Gas, Distribution, Transmission and Plant experience preferred.
• Strong written and verbal communication skills.
• Demonstrated leadership skills and ability to implement projects that cross organizations, business units and professional disciplines, supporting culture change and building business acumen.
• Demonstrated understanding of regulatory requirements and their business and operational implications.
• Ability to reach results mandatory.
• Travel may be required.

Benefits

• Annual Incentive Program
• Long Term Incentive
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave