Engineering Manager, IT Delivery

Role Overview

• Leads, coaches, and develops a team of engineers.
• Establishes clear performance expectations, provides ongoing feedback, and supports career growth.
• Conducts performance reviews and makes compensation decisions in alignment with Human Resources policies.
• Owns responsibility for team outcomes, ensuring work is prioritized, risks are managed, and commitments are delivered in a timely and reliable manner.
• Applies a strong technical skillset to engage meaningfully with the team’s work.
• Guides solution design, supports engineering decision-making, reviews technical approaches, and provides practical coaching to engineers.
• Fosters a culture of learning, adaptability, and continuous improvement.
• Encourages experimentation, reflection, and the evolution of engineering and delivery practices.
• Supports healthy team dynamics and effective collaboration.
• Reinforces clear roles, working agreements, and sustainable team rhythms that enable consistent performance.
• Identifies and resolves impediments that affect delivery, quality, or team effectiveness.
• Escalates complex issues to IT experts as needed and simplifies constraints to maintain momentum.
• Partners closely with product leaders, technical leaders, and business stakeholders to clarify priorities, align expectations, and ensure delivered solutions meet evolving needs.
• Promotes high standards of engineering quality, including reliability, scalability, and performance.
• Reinforces sound development and testing practices.
• Participates in departmental planning, staffing discussions, and operational initiatives.
• Contributes to improving engineering practices and organizational effectiveness.
• Participates in special projects and performs other duties as assigned.

Requirements

• Minimum 8 years of experience in IT project management, software development, or IT service delivery.
• Previous leadership experience required.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• PMP, ITIL, or Agile certifications preferred.
• Strong expertise in IT project management, Agile methodologies, and SDLC best practices with experience in IT infrastructure, software development, and enterprise IT solutions.
• Must have skills: Node.js, TypeScript, ECS, Kubernetes, Kore, AI, Android, iOS development.
• Proficiency in risk management, budgeting, and IT governance.
• Understanding of cybersecurity frameworks and IT compliance standards.
• Excellent leadership, communication, and stakeholder management skills.

Tech Stack

• Android
• Cyber Security
• iOS
• JavaScript
• Kubernetes
• Node.js
• PMP
• SDLC
• TypeScript

Benefits

• Hybrid working model designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
• Continuous learning and development opportunities.
• Competitive compensation package.