Support the Talent Acquisition team on active requisitions, coordinating interviews, communicating with candidates, and keeping hiring workflows moving without gaps
Manage the background check process end-to-end: initiating screenings, tracking status, following up with candidates, and escalating issues to the appropriate partners
Serve as the operational bridge between the Talent team and Operations, ensuring systems access, equipment, and day-one logistics are aligned and ready before every new hire starts
Assist in planning and facilitating new hire orientation sessions, making sure each cohort has the information, introductions, and resources they need to hit the ground running
Maintain accurate records across the ATS and HRIS, tracking candidate and new hire status, flagging discrepancies, and keeping data clean for reporting
Administer employee benefits programs including medical, dental, vision, life, disability, and 401(k) — handling enrollments, changes, and terminations with accuracy and care
Serve as a first point of contact for employee benefits questions, escalating complex issues to vendors or brokers as needed
Support open enrollment planning and execution, including employee communications, decision-support materials, and system configuration
Partner with Finance and Payroll to reconcile benefits billing and ensure timely submission of carrier files

Experience in HR operations, talent coordination, or a recruiting support role
Familiarity with background check processes and vendors (e.g. Checkr)
Working knowledge of US employee benefits administration, enrollment, vendor coordination, and compliance basics (ACA, COBRA, ERISA)
Strong organizational skills with the ability to juggle multiple active hiring cycles, onboarding tasks, and benefits requests without losing detail
Clear, professional communication with candidates, new hires, internal teams, and external partners, written and verbal
Experience with an ATS and HRIS platform; comfort keeping records accurate and current
Comfort working autonomously in a remote environment and coordinating across distributed teams
Preferred qualifications
Experience in a dual recruiting and operations or HR generalist role
Exposure to new hire orientation program design or facilitation
Familiarity with multi-state or international benefits administration
PHR, SHRM-CP, or benefits-specific certification is a plus — not a requirement.

HR Generalist – Talent & Benefits

Key skills