Organizational Change Management Lead

Role Overview

• Conduct and synthesize organizational change readiness assessments, incorporating leadership and staff perspectives.
• Develop resistance management strategies, escalation paths, and mitigation plans.
• Support leadership alignment and readiness for system, policy, and process changes.
• Ensure OCM activities are coordinated with system vendors and other project partners.
• Guide development of targeted communications tailored to key stakeholders and audience groups.

Requirements

• Strong communication skills and attention to detail.
• Demonstrated ability to excel in a team setting.
• Strong experience with Microsoft Excel, Word, and PowerPoint.
• Bachelor’s degree in organizational development, business, public administration, or related field.
• Prosci® Change Management Certification.
• Experience leading organizational change management efforts on complex initiatives.
• Demonstrated experience applying Prosci® or similar change management methodologies.
• Experience supporting large-scale system, policy, or process transformations (public sector and/or Medicaid experience strongly preferred).
• Strong facilitation, stakeholder engagement, and executive communication skills.
• Experience working with government or Medicaid agencies.
• Familiarity with EPMO or enterprise program environments.
• Experience coordinating change activities across multiple vendors and workstreams.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities