Act as a Solution Enablement Lead (SEL) for one or more key business solutions at Parexel.
Represent assigned business solutions in the technology and process domain.
Form strong working relationships with all solution stakeholders.
Work to resolve any solution issues with stakeholders and escalate where needed.
Manage a high-level backlog of solution changes, prioritized by value to business.
Collaborate strongly with business, IT and Vendors.
Input into the planning and execution of Vendor audits required to bring a new vendor on-board.

Thorough understanding and experience of at least one business process area (e.g., Clinical Operations, Feasibility, Site Start-up etc.)
Thorough business understanding of the technology used by the role to be supported (e.g., CTMS, EDC, eTMF etc.)
Significant experience in managing the use of technology in the business, including prioritizing features and functions, and understanding the impacts of these changes on the business.
Thorough understanding of technology implementation, training, support, and maintenance.
Significant experience of performing return on investment analyses, with follow-up after go-live to prove return.
Significant consulting experience and able to demonstrate the consulting mindset.
Significant experience of working with global teams across different time zones.
MSc/BSc in a related discipline with experience, or very extensive relevant experience in the industry.

Associate Director, Solution Enablement – Business Enablement

Key skills