Quality Assurance Regional Manager

Role Overview

• Responsible for development and performance of the regional quality team.
• Builds strong cross functional relationships and demonstrates ability to effectively influence sites strategy.
• Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes.
• Develop and deliver training programs focused on food safety and quality.
• Communicate effectively with internal and external customers.
• Timely escalation and communication of food safety, quality, financial issues.
• Effectively cascade goals using tools such as SMART goals.
• Aligns with teams on standard work.
• Motivates and builds team strength.
• Accountable for the effective application of Product Safety, Product Quality and prerequisite systems regionally.
• Ensures these systems effectively interface with change control and commercialization processes.
• Strong ability to root cause issues and eliminate the cause or implement engineering or systems improvements to enact robust prevention.
• Applies use of basic root cause tools.
• Accountable for an effective internal audit program and ensures systems are working to reduce risk, and that corrective actions are completed.
• Drives priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance, First Pass Quality, Complaints, Disposals, Inventory Health, Customer Responsiveness, CAPA closure and effectiveness, systems performance, environmental & sanitation performance.
• Ensures that response to customers, inspectors and auditors are professional, timely, and in scope.
• Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches.
• Ensures the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first-time makes.
• Interface with operational excellence programs to maximize effectiveness.
• Provide support and aid in preparation for customer visits and external audits.
• Share best practices and integrate quality systems across sites.

Requirements

• Bachelors degree in Science or related field.
• 10+ years of experience in food, supplement, or related industry, including management.
• Familiarity with FDA, HACCP, SQF, and industry best practices.
• Ability to lift 50 lbs.; required to stand, walk, sit, and reach.