Manage existing new business accounts and increase sales revenue and profitability on these
Develop new business using product extension and product development skills
Focus on existing accounts and developing new business from active management of intelligence and information to achieve high conversion rates
Proactively manage internal sales activities to target accounts for profit
Make customers aware of our portfolio, resulting in sales diversification of new services and new products
Work as part of a team of Customer Managers to maintain an overview and awareness of all projects and new product development
Provide information to your Manager relating to all areas of new business opportunity in new market sectors
Identify opportunities for the development of standard or bespoke products and services that predict the aspirations of the customer base
Manage customer complaints in an effective and considered manner
Manage customers in an effective manner to achieve company objectives and targets

A*
C /4-9 at GCSE (or equivalent) in Maths and English
Competence of working within a sales role including contacting potential new clients
Excellent team awareness and ability to be flexible and adaptable to changing customers demands
Ability to work on own initiative to achieve objectives and taking accountability for work/actions undertaken
Highly driven, ensuring that the job is done well and recognising the importance of customer satisfaction in their work
Conscientious and thorough in all aspects of work responsibilities, and has a professional approach to work
Confident in making constructive and innovative suggestions
Confident in challenging existing practices and looking for continuous improvement in all areas of work

Customer Development Manager

Key skills