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Payments Support Specialist at Autodesk | JobVerse
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Payments Support Specialist
Autodesk
Remote
Website
LinkedIn
Payments Support Specialist
Oregon, United States of America
Full Time
3 weeks ago
$49,300 - $88,330 USD
No Visa Sponsorship
Apply Now
Key skills
Cloud
SaaS
Leadership
Communication
About this role
Role Overview
Deliver high-quality support via phone, email, and live chat
Take ownership of customer issues from first contact through resolution
Accurately document and escalate technical issues
Monitor and manage support queues to consistently meet service level expectations
Partner with cross-functional teams to advocate for customers
Share customer feedback with Tier 2 teams and leadership
Requirements
1+ year of experience in a customer support role within a SaaS environment
Strong troubleshooting skills
Excellent communication skills
Experience supporting cloud-based tools (e.g., Microsoft Suite, OneDrive)
Ability to manage multiple priorities at once
Tech Stack
Cloud
Benefits
health and financial benefits
time away
everyday wellness
Apply Now
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