Preparing, filing, and serving court documents, and managing key deadlines
Liaising with experts and counsel to coordinate conferences, JSMs, and hearings
Communicating with clients, insureds, and witnesses, including arranging attendance at hearings and drafting witness summons
Supporting court processes, including applications and consent orders
Managing CRU registrations and updates
Maintaining accurate case records, including expert summaries and payment histories
Coordinating medical appointments and evidence gathering (records, reports, police documents)
Reviewing and summarising medical records and other evidence
Handling document redaction in line with legal and GDPR requirements
Responding to queries from stakeholders including insurers, experts, and witnesses
Assisting with legal research and general case support
Helping the team deliver excellent client service and meet performance targets

A minimum of 5 GCSEs (grades 5/A–C or above)
A demonstrated interest in law through further study (e.g. LPC, ILEX) or legal experience
Previous experience or understanding of the litigation process (RTA, EL, or PL preferred)
Strong communication skills and confidence working with a range of stakeholders
The ability to prioritise workload and work effectively under pressure
Excellent attention to detail and organisational skills
A proactive, team-oriented mindset with a commitment to delivering great client service

Complex Injury Paralegal

Key skills