Case Management: Help track active cases, ensure key steps are completed accurately, and keep litigation workflows moving without unnecessary delays.
Client Communication: Call clients, gather case-related information, provide updates, and communicate in a clear, professional, client-friendly manner.
Document Management: Organize, label, categorize, and name legal documents accurately, including documents stored in Clio or similar case management platforms.
Calendar Management: Track important deadlines, court dates, discovery timelines, and attorney schedules to help ensure nothing is missed.
Medical Records Coordination: Assist with obtaining, tracking, and organizing medical records needed for case development.
Scheduling: Help coordinate depositions, mediations, court proceedings, client calls, and other case-related appointments as needed.
Requirements
U.S. Litigation Experience: 3–5+ years of experience supporting U.S.-based law firms, ideally with hands-on litigation support experience.
Discovery Experience: Strong ability to help draft discovery, respond to discovery, organize related documentation, and support attorneys through the discovery process.
Strong English Communication: Clear, natural, and professional verbal and written English communication skills, with the ability to make clients feel comfortable and understood.
Client-Facing Confidence: Comfortable calling clients directly, gathering information, and communicating with professionalism and empathy.
Clio Experience: Familiarity with Clio is preferred, especially entering information, categorizing documents, labeling files, and keeping case materials organized.
Detail-Oriented: High attention to detail, especially with legal documents, deadlines, case information, and follow-through.
Proactive and Independent: Able to work independently, manage multiple priorities, and move tasks forward without waiting for constant direction.
Remote Work Readiness: Comfortable working remotely while maintaining consistent productivity, reliability, and clear communication during Eastern Standard Time (EST) working hours.
Benefits
Direct Impact: Play an important role in helping the firm move litigation matters forward and deliver a better experience for clients.
Meaningful Work: Support cases where your organization, communication, and follow-through directly affect case progress and client outcomes.
Autonomy and Ownership: Take ownership of important litigation support tasks while working closely with attorneys and firm leadership.
Growth Opportunity: Join a firm that values strong support talent and offers the opportunity to contribute in a visible, meaningful way.
Collaborative Environment: Work with a team that values clear communication, accountability, and practical support.