Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue.
Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite.
Implement quarterly account growth plans.
Be able to confidently communicate Cint value propositions to customers’ business goals.
Collaborate closely with colleagues across Enterprise, Media Measurement and Connected Data solutions to help identify and win new business opportunities.
Serve as the lead point of contact for all customer account management matters.
Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization.
Work closely with cross-functional internal teams including Customer Success, Customer Development and Project Management to improve the entire customer experience.
Achieve quarterly goals while keeping clients satisfied and engaged with our products and services.
Diligent use of CRM Forecast and track key account metrics.

Previous experience in a Account Management/strategic client facing role.
Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client.
Proven ability to collaborate and build strong relationships with customers.
Accountable (one of our core values), with a passion for going the extra mile for clients.
Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management).
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
Prior Experience in market research is a plus, but not a pre-requisite.
Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients.
Excellent communication, negotiation and presentation abilities in Swedish (C1 level as a minimum) and English.

Account Manager

Key skills