Mid-level Support Analyst
São Paulo, São Paulo, Brazil
Full Time
3 weeks ago
No Sponsorship
Key skills
AnsibleAzureCitrixCloudVMwareShellPowerShell
About this role
Role Overview
- Automating manual tasks
- Leading internal infrastructure projects
- Managing vendors
- Incident resolution
- Performing root cause analysis (RCA) for incidents
- Problem management
- Solution architecture
- Migration of virtualization solutions
- Knowledge of VDI deployment
- Security skills (tools, patch application)
- Focus on addressing obsolescence scenarios
- Executive-level presentations
- Networking fundamentals
- Knowledge of multi-cloud environments
Requirements
- Proven professional experience and demonstrable knowledge in IT
- Basic English
- Bachelor's degree preferred in Systems Analysis, Computer Science, Information Systems, or related fields
- Availability to work outside business hours and on weekends
- VMware
- Citrix
- Shell scripting and PowerShell
- Ansible
- Operating system administration
- Azure and OCI
Tech Stack
- Ansible
- Azure
- Citrix
- Cloud
- VMware
Benefits
- Choose the ideal benefits for you and your dependents on a digital platform with various categories such as gym, meal voucher (VR), food allowance (VA), pharmacy assistance, medical coverage, dental coverage, and life insurance
- Corporate mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! An exclusive offer from Vivo, with special discounts on landline, broadband, TV and apps
- Eligible to receive an annual bonus or PPR (profit-sharing/annual performance bonus)
- Plan your future through a private pension plan
- Have children? You will be entitled to a subsidy to help with school, daycare, or babysitter expenses
- Work in an environment that respects your personality, dress style, and individuality, where you can be authentic. #VemdeVocê
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours
- Enjoy a day off (Day off) to celebrate your birthday
- Participate in one of the largest corporate volunteer programs to help change the world
- Benefit from our Educational Development Program, which offers partnerships with educational institutions at discounted rates, certifications, and online courses
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — we’re present in over 17 countries! #VivoMinhaCarreira