Serve as the primary point of contact for clients within a book of business
Holistic understanding of the account including business objectives, budget cycles, organizational structure, critical needs, and ongoing opportunities
Build multi-threaded relationships across client stakeholders and workflows, serving as a trusted advisor for solving client's business challenges
Develop and execute on account growth plans in partnership with Sales Specialists and Business Partners
Account Analysis to prepare for renewal discussions
Lead renewal and expansion negotiations
Work with legal/procurement to finalize contracts and pricing changes.
Understand account health and introduce internal resources as needed
Build industry knowledge and expertise to advise clients on best practices
Establish key relationships and champions within accounts
Promote adoption of new offerings, capabilities, or modules
Be the voice of the client internally
Coordinate resources to develop comprehensive solutions to meet client needs
Collaborate with Sales Specialists, Business and Implementation teams to involve the right resources to meet client needs, making warm introductions as needed
Provide client feedback to inform product roadmap and service improvements
Ensure alignment with CCO Strategy for key accounts
Requirements
Bachelor’s degree
3-5 years of experience in sales and/or relationship management roles
Strong Excel and Salesforce.com skills
Strong interpersonal and communication skills with executive presence
Willingness to travel for client visits
Familiarity with market data, analytics, or financial intelligence platforms
Demonstrated track record of driving renewals, upsells, and cross-sell initiatives
Consultative, strategic, and commercially minded
Intellectually curious and highly collaborative
Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.
Tech Stack
SFDC
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.