Lead the design and delivery of platforms for revenue management, contracting, pricing, compliance, meetings, training and other operational domains.
Develop and communicate a strategic product vision, integrating digital, data, automation and AI capabilities to future-proof operations.
Act as a platform steward, accountable for long-term architectural integrity, scalability, and cost efficiency.
Manage the full end-to-end product lifecycle, prioritizing features based on business impact, user feedback and emerging technology trends.
Ensure robust API integration, adherence to interoperability standards, and implementation of data governance practices to deliver scalable, secure, and compliant solutions.
Serve as the primary liaison between business units and IT, translating requirements into actionable, secure, and compliant solutions.
Own the responsible evaluation, adoption, and scaling of AI and advanced analytics capabilities.
Develop and manage strategic relationships with external technology and managed services partners.

Bachelor’s or advanced degree in Computer Science, Engineering, Information Systems, or related field.
10+ years experience in product management, application development or digital transformation
4+ years in leadership roles.
Proven success delivering enterprise technology solutions in global, matrixed, and regulated environments.
Pharma/Biotech or similarly regulated environment experience preferred.
Expertise in agile methodologies, SDLC, cloud platforms, AI/ML, data analytics, and cybersecurity.
Exceptional communication, strategic thinking, and stakeholder management skills
Expertise with cloud-based ecosystems (AWS, Azure) and advanced analytics tools for insights-driven operations.

Director, Commercial and Medical Operations – IT Product Manager

Key skills