Senior Manager – Transitions

Role Overview

• Will execute transition of processes with end-to-end accountability
• Consultants in this practice will be required to work closely with our clients on onsite projects
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
• The job will involve extensive interaction with business users, senior management and IT personnel of EXL.
• To lead client engagements, ensuring consistent service delivery
• Business development in select accounts

Requirements

• Graduate / Post Graduate in any stream
• PMP, PgMP certification (preferred)
• 10+ years of experience, most of which should be in BPO environment
• 3+ years of the BPO experience should be in Transitions
• Should have hands-on experience of migrating processes
• Program Management experience of a small to medium size engagement
• Valid (10 year / 5 year) US &/or UK Visa will be an added advantage

Tech Stack

• PMP