IDAM Engineer

Role Overview

• Maintain and monitor IAM and Messaging systems, including Microsoft Exchange
• Operate and maintain multi-site Active Directory domains & forests, inclusive of cloud infrastructure components within Microsoft Azure
• Adhere to and develop guidelines/processes for deploying, monitoring, maintaining, and documenting essential infrastructure services
• Respond to critical issue occurrences to resolution
• Provide accurate, complete, and up-to-date diagrams and documentation of systems architecture
• Provide level 2 support and coordinate as needed with technology vendors (performing diagnosis on incidents, implementing standard changes to the infrastructure)
• Troubleshoot and manage the resolution of issues relating to identities, systems, access, accounts, authentication, authorisation, entitlements, and permissions
• Work in concert with security teams to harden infrastructure systems and monitor for malware and unauthorised access
• Manage Exchange Online and Hybrid Exchange environments, including mail flow, connectors, and transport rules.
• Configure and maintain mailbox policies, anti-spam/phishing policies via Defender for M365, secure mail routing and email encryption.
• Automate IAM request fulfilment workflows raised in ServiceNow or Jira to improve efficiency and accuracy
• Implement automation for reporting and data extraction to ensure audit readiness and reduce manual effort
• Engineer and optimise JML processes to ensure secure and efficient identity lifecycle management
• Leverage AI-driven solutions for operational tasks, troubleshooting, and reporting

Requirements

• At least 2 years of professional experience in IAM-focused roles delivering security in cloud-native, distributed architectural solutions in complex environments
• Knowledge and/or a proven record of success in the following areas: o Continuous integration, development and testing practices and DevOps tools o Familiarity with scripting languages, such as PowerShell and Python, to automate IDAM tasks
• At least 2 years of professional experience in M365 administration with a focus on Exchange Hybrid and Teams Enterprise Voice management.
• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field; or equivalent combination of education/professional experience
• Relevant technical certifications a plus
• Strong ability to communicate with both technical and non-technical team members
• Customer-focused mindset and capable of delivering security solutions that meet business needs while achieving high security standards
• Growth mindset, passionate to learn and use new/emerging technologies
• Must work well independently and as part of a larger team, collaborating on cross-functional initiatives

Tech Stack

• Azure
• Cloud
• Python
• ServiceNow

Benefits

• Flexible benefits fund
• emergency leave days
• adoption leave
• 28 days annual leave (plus bank holidays)
• pension
• life cover
• private medical insurance
• parental leave
• education assistance program