Accounts Receivable Specialist, Bilingual

Role Overview

• Manage an assigned portfolio of customer accounts across our U.S. and Mexico locations, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
• Identify opportunities to improve processes and enhance the customer experience.

Requirements

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• 1+ years of collections, accounts receivable or customer service experience preferred.
• Working knowledge of Microsoft Word and Excel.
• Strong communication skills with a customer-focused, solution-oriented mindset.
• Bilingual (English / Spanish)
• fluent in both verbal and written forms.
• Available for travel to Uline’s North American locations.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.