play a critical role within the Group Benefits Process Transformation team
drive large-scale, measurable improvements across the Group Benefits Operations business
lead complex, cross-functional initiatives and influence senior leaders
own and drive end-to-end improvement initiatives
lead rigorous, data-driven problem solving focused on eliminating waste and improving flow
design and sustain improved processes

Six Sigma Green Belt certification required (Black Belt preferred)
5+ years of experience in process transformation, continuous improvement, or operational excellence
Proven track record of leading complex, cross-functional transformation initiatives
Deep expertise in Lean, Six Sigma, and value stream management
Strong data analytics capability
Clear, structured communication skills

health, dental, mental health, vision, short
and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days, and full range of statutory leaves of absence

Process Transformation Consultant – Group Benefits Operations

Key skills