Director, External Sales

Role Overview

• Develop external sales strategies to meet enrollment, revenue, and retention goals and execute strategy where applicable.
• Develop long-term sales objectives and annual business plans aligned with company growth and strategic targets.
• Build and maintain strong relationships with brokers, consultants, and group decision-makers.
• Advocate for clients to ensure consistent, high-quality service.
• Provide consultative benefits support to both prospective and existing group clients.
• Resolve complex issues related to group accounts, provider relationships, and benefits administration.
• Partner with internal departments to implement and administer group policies.
• Partner cross-functionally to incorporate product and regulatory updates into group policy implementation and communicate clear impacts and next steps to brokers and clients.
• Oversee responses to Request for Proposal (RFP)s/RFIs and ensures compliance with BlueCard, Blue Cross Blue Shield Association (BCBSA) marketing guidelines, and regulatory requirements.
• Lead, guide, develop and support Regional Sales Managers and sales staff across the state while monitoring performance, conducting evaluations, overseeing internal training, and implementing coaching strategies consistently.
• Establish departmental staffing strategy, workforce plans, and resource allocation frameworks to support strategic initiatives; manage corresponding budgets.
• Represent BCBSKS at industry events, conferences, and community functions contributing to thought leadership in the healthcare and benefits space.

Requirements

• High school diploma or equivalent required
• Bachelor’s degree in business administration, health care, or finance/economics preferred
• Minimum 8 years’ experience in health insurance sales or account management with a focus on external groups and broker relations required
• Minimum 5 years’ experience with association plan sales and regulatory compliance preferred
• Minimum 3 years’ leadership experience required
• Prior experience with a Blue Cross Blue Shield Plan preferred
• Required to obtain a Kansas insurance agent’s license within 60 days of hire
• Valid driver’s license and a driving record that qualifies for the company automobile insurance, which must be maintained through employment.
• A non-compete agreement will be required.

Benefits

• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 401(k) plan matching up to 5%
• Tuition reimbursement
• Health & fitness benefits, discounts and resources