About this role
Role Overview
- Liaising with applicants, Armed Forces Careers Offices and Medical Experts
- answering queries and assisting candidates through the medical aspects of their application
- Organising and storing paperwork, documents and computer-based information
- Interacting with third party providers where appropriate, such as candidate, GPs, as part of medical process fulfilment
- Co-ordination of medical screening
- Reviewing letters, postal administration and scanning
- Answering the phone and responding to queries
Requirements
- Previous administration experience is required
- Good IT skills using Microsoft Word, Excel and Outlook
- Strong customer service, both face to face and over the telephone
- Ability to work using own initiative and within a team environment
- Confidence
- An understanding of the military would be an advantage, but not essential
Benefits
- 23 days’ holiday (rising to 27) pro rata, with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto enrolment to a pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- Town centre location with easy access to public transport links
- Joining an existing, supportive team environment
- Good training on offer