Design and implement a legal intake system covering triage, prioritization, and tracking, and own the CLM platform (Ironclad) end-to-end, including workflow configuration, template management, and reporting.
Serve as the legal team's primary liaison to Salesforce for product, partner, and region updates, and partner with Sales Enablement on operational and process questions.
Lead tool evaluation and RFP processes for new legal technology, building a repeatable framework where none exists today.
Manage template update cycles across the contract library, coordinating with legal and business stakeholders.
Organize and maintain the legal team's Google Drive and knowledge management systems.
Identify and deploy AI-powered tools and workflows to increase legal team efficiency and run miscellaneous legal team projects end-to-end from scoping through execution.

7+ years of experience in legal operations, legal technology, or a similar role supporting an in-house legal team; JD is a plus but not required.
Hands-on experience with CLM platforms (Ironclad preferred), Salesforce, DocuSign, and Google Workspace, with a track record of identifying process gaps and driving change independently.
Able to toggle between strategic planning conversations and detailed execution work.
Genuine enthusiasm for AI as a tool for legal operations, with the ability to evaluate and deploy new tools quickly.
Strong written and verbal communication skills, with the ability to explain complex workflows and system requirements to both legal and non-legal audiences.
Quick learner who adapts to shifting priorities in a fast-moving environment.

Director of Legal Operations

Key skills