Supports general functions of the practice, such as Property Tax bill/assessment notice processing, mail handling, and scanning
Assists with support of the Property Tax practice and maintains software databases to ensure database and report integrity
Responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm
Establishes direct relationships with taxing jurisdictions to verify assessment, tax bill, and deadline information
Monitors compliance and filing requirements in conjunction with staff and management
Receives, identifies, and sorts all incoming mail on a daily basis
Batches tax documents for scanning into scan manager for transmitting information to India resources for processing, where applicable
Navigates software databases to print tax returns and identify general account set-up issues
Supports Lead Analysts and management in the maintenance of software databases, filing and tracking assessments, appeals, and tax bills
Ensures tax bills and assessments are timely processed, including allowing enough time for payment processing by client
Responds timely and professionally to all client requests and has daily contact with clients to establish relationships
Prepares tax savings and refund calculations for client invoicing, working closely with consultants to track properties throughout the appeal and tax bill process, and manages deadlines accordingly
Focuses primarily on complex and/or large taxing jurisdictions
Assists with training new Analysts.
Requirements
High-school or General Educational Development (GED) diploma required
Must have a minimum of three years of property tax experience or other tax-related experience
General knowledge and ability to understand a tax calendar is desired
Demonstrated problem solving, and strong verbal and written communication skills
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
Ability to work both independently and as part of a team with professionals at all levels.
Valid driver’s license required.
Benefits
Generous Personal Time Off (PTO)
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service