Role Overview
- Establish and oversee veterinary medical standards, clinical protocols, and urgent care scope of medicine across 90+ and growing UrgentVet locations
- Provide executive level clinical leadership, mentorship, and decision support to Regional Medical Directors, Medical Directors, and veterinary teams
- Lead, develop, and manage a dispersed team of Regional Medical Directors supporting multi-site, multi-state operations
- Drive consistency in clinical quality, patient outcomes, and medical compliance across a large and expanding urgent care network
- Partner with Operations leadership to align medical strategy with hospital performance, staffing models, financial objectives, and growth initiatives including de novo openings and market expansion
- Monitor clinical and operational performance metrics and implement data driven improvement strategies
- Collaborate with Talent and People teams on recruiting, onboarding, retention, and development of veterinary leadership and clinicians
- Support hospital growth, de novo launches, and service line evolution from a clinical governance and risk management perspective
- Represent UrgentVet in industry forums, professional associations, and external partnerships
- Oversee continuing education strategy and professional development for veterinary teams
- Ensure compliance with regulatory, ethical, and accreditation requirements across jurisdictions
- Serve as a key escalation point for complex clinical, operational, and people related challenges
- Partner with Training, Marketing, Finance, and Technology teams to operationalize clinical programs, tools, and initiatives
- Co-lead the Circle of Excellence program and other clinical engagement initiatives
- Promote a culture of collaboration, accountability, compassion, and innovation throughout all medical teams
- Perform other duties as assigned by the CMO or CEO
Requirements
- Doctor of Veterinary Medicine (DVM)
- Multiple active veterinary licenses in applicable state(s)
- Maintain, obtain, and oversee veterinarian licensure and regulatory credentials including but not limited to state professional licenses, DEA registration, controlled substance registrations, premise permits, and any other required licenses or permits across all regions of responsibility, ensuring personal, hospital, and company compliance with all applicable federal, state, and local regulatory requirements.
- Minimum of 8 years of clinical veterinary experience with progressive leadership responsibility
- Minimum of 3 years of senior clinical and operational leadership experience within a corporate veterinary group, with direct responsibility for overseeing multi-site operations across a minimum of 15 animal hospitals, spanning multiple states
- Prior leadership experience in urgent care is preferred; experience in emergency and general practice hospital settings will also be considered.
- Proven experience leading and developing clinical leaders in a scaled, growth oriented environment
- Strong understanding of urgent care workflows, extended hours models, and high acuity decision making
- Demonstrated ability to partner effectively with operations and executive leadership in a corporate setting
- Strong financial and operational acumen related to hospital performance and clinical scalability
- Excellent communication, leadership, and relationship building skills
- Proficiency with Microsoft Excel, PowerPoint, and Smartsheet
- Ability to travel as needed to support hospital visits, leadership meetings, and industry engagement
Benefits
Competencies:An inspiring and decisive clinical executive with the ability to lead at scale. Demonstrates sound judgment, high emotional intelligence, and the ability to balance medical excellence with operational realities in a rapidly expanding organization. Skilled at aligning diverse stakeholders, driving accountability, and advancing veterinary medicine within a corporate urgent care model.
Equal Employment Opportunity Statement
American Veterinary Group and UrgentVet are equal opportunity employers. We are committed to creating an inclusive environment and consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. We also provide reasonable accommodations for qualified individuals with disabilities and encourage candidates who may require accommodation during the application or interview process to notify us.