HR Operations Specialist

Role Overview

• Support or manage day-to-day HR operations, including onboarding, offboarding, and employee variations.
• Collaborate with Talent Acquisition, Payroll, Administration, and business stakeholders to maintain smooth HR processes.
• Maintain accurate HR data, documentation, and employee records across systems.
• Utilise HR systems such as Workable, Employment Hero, and Jira to manage workflows and data integrity.
• Monitor and support service levels and timelines across HR processes.
• Identify process gaps and inefficiencies, escalating or resolving based on role level.
• Contribute to the continuous improvement of HR operations and workflows.
• Draft employee correspondence, including emails, letters, contract variations, and templates.
• Support the development, review, and maintenance of HR policies, procedures, and employee handbooks.
• Administer and implement performance review processes, including documentation and follow-up actions.
• Prepare HR reports, insights, and supporting documentation to inform business decision-making.
• Ensure compliance with relevant employment laws and regulations.
• Stay informed of HR best practices and apply updates where required.
• Provide support to team members and collaborate across functions.
• Escalate issues, risks, or discrepancies appropriately.
• Undertake ad hoc HR duties as required.
• Senior levels may provide guidance to junior team members and support team capability uplift.

Requirements

• 1–2 years of experience in HR operations, HR administration, or a related field.
• Demonstrate exceptional attention to detail and top-notch organisational skills.
• Excel at juggling multiple tasks while consistently meeting deadlines.
• Showcase strong communication abilities and excel in engaging with stakeholders.
• Experience with HR systems like Workable, Employment Hero, and Jira is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development within a global company.
• Collaborative and inclusive work environment with exposure to cross-region operations.
• Health and wellness benefits.
• Flexible working arrangements.