Marketing Operations Coordinator

Role Overview

• Scheduling & Resource Management
• Own weekly scheduling across delivery teams
• Allocate work across WordPress, SEO and paid media functions
• Manage priorities and workloads
• Ensure the right people are working on the right tasks
• WordPress Project Coordination
• Coordinate all WordPress support and build work
• Manage ticket flow and project timelines
• Liaise with developers to ensure progress is maintained
• Follow up on blockers and overdue items
• Help keep multiple projects moving simultaneously
• Internal Meetings & Team Management
• Attend internal team meetings and stand-ups
• Capture actions and next steps
• Hold team members accountable to agreed deadlines
• Ensure communication flows clearly across the business
• Time Tracking & Reporting
• Collect and review weekly time reports
• Track utilisation across the team
• Highlight undercapacity or bottlenecks
• Support better resource planning over time
• Estimation & Delivery Support
• Assist with basic project estimations
• Help forecast capacity for new work
• Support smoother handover from sales into delivery
• Systems & Process Improvement
• Maintain ClickUp / project management systems
• Improve workflows where opportunities exist
• Bring structure and consistency to internal operations

Requirements

• 1–3 years experience in operations, project coordination or agency support
• Experience using project management tools such as ClickUp, Trello, Asana or Monday
• Strong written communication skills
• Confidence working with multiple deadlines and stakeholders
• Technical confidence / willingness to learn WordPress

Nice to have:

• Agency background
• Exposure to WordPress projects
• Understanding of SEO or digital marketing workflows

Tech Stack

• WordPress

Benefits

• Remote-First, Flexible Work Model
• Global Visibility
• Your Own South African Talent Partner
• Full-time South African Employment Contract
• HR, Payroll & Taxes are taken care of!