Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation
Define product vision, problem statements, and success metrics in partnership with business/tech stakeholders
Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps
Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans
Lead and integrate modernization initiatives across identified Big Bet initiatives
Translate business needs into AI use cases and process requirements
Lead work to design future-state processes that integrate AI capabilities

Bachelor’s degree in business, engineering, technology, or related field; advanced degree preferred
Typically requires 10+ years of relevant experience
10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare
Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles
Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation)
Deep expertise in AI technologies, data analytics, and their application to business transformation

Business Modernization Senior Director

Key skills