Lead technical engagements with high-value partners to support migration from legacy systems to cloud-based platforms.
Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments.
Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions.
Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement.
Communicate migration progress, operational plans, risks, and outcomes to leadership and key stakeholders.
Capture partner feedback and operational insights and collaborate with product and process teams.
Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions.
Develop and maintain concise solution documents and user guides for migration projects.
Validate defects, resolve technical issues, and support custom engagements.
Manage multiple concurrent migration initiatives, balancing priorities while maintaining accurate project documentation and communication.
Support project management activities to ensure successful coordination and delivery of cloud migration engagements.

Bachelor’s degree in a related field or equivalent business experience.
2 -5 years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
Preferred: Experience in technical roles within SaaS, automation, monitoring, AI.
Ability to manage large projects and processes independently with limited supervision.
Recognized subject matter expert of applicable work area.
Ability to adapt to new technologies and processes as required by business and partner needs.
Strong strategic, analytical, and problem-solving skills.
Deep knowledge of ConnectWise products – RMM, Automate, SIEM in particular.
Strong design documentation, presentation, and technical training skills.
Excellent communication and interpersonal skills; ability to build strong partner relationships.
Organized, detail-oriented, and self-motivated.
Strong project management skills and ability to manage multiple priorities.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment.

Software Consultant – Modernization

Key skills