Manager, Outreach Physician Education – Transcatheter Heart Valve

Role Overview

• Oversee the execution and development of outreach and physician education programs and assist with Therapy Development program oversight to support the education of severe aortic stenosis and TAVR
• Manage systems and programs required for Outreach Programs and Therapy Development program using Salesforce, Excel, and Microsoft tools to track and approve requests
• Work closely with healthcare providers on field-based outreach programs
• Identify market needs and national objectives to shape educational programs by defining learning goals, agendas, speaker guidance, and facilitation.
• Collaborate with compliance, legal regulatory and other cross functional partners on program/content development and to ensure accurate documentation for Sunshine reporting, compliance for contracts as well as travel and payments to HCPs
• Build and maintain relationships with KOLs to inform launch strategies and assess market dynamics and competition.
• Assists in training, coaching and educating Therapy Development Managers and/or US Field Lead comprehensive launch plans for major products and initiatives, including strategy and tactical execution.
• Contributes to execution of complex program and therapy education curriculum, content, objectives, strategies, timelines as well as therapy development pilots and/or other outreach efforts.
• Develop and update educational content based on clinical evidence, FDA approvals, and market trends.
• Create training materials tailored to specific audiences, ensuring alignment with clinical data, industry trends, and regulatory requirements.
• Design and revise training presentations and documents.
• Partner with internal teams (marketing, brand, communications, training, medical affairs) and external advisors to align messaging and strategy.
• Engage SMEs to drive strategic collaboration and communication nationwide.
• Collaborate across functions to support sales programs, outreach programs and presentations.
• Lead corporate initiatives and process improvements that deliver organizational value.
• Investigate and implement automation tools to streamline program execution.
• Ensures strict adherence of Edwards compliance, AdvaMed, Sunshine and other transparency requirements and reporting
• Analyze program performance and market trends to inform strategy and program design.
• Maintain current knowledge of SSAS, TAVR, and relevant clinical data.
• Manage program-related budgets and payments.
• Communicate complex information with clarity and diplomacy across internal and external stakeholders.

Requirements

• Bachelor's Degree in related field and 8 years of previous related experience or equivalent work experience based on Edwards criteria
• Proven successful project management skills
• Excellent organization and high attention to detail
• Excellent presentation and facilitation skills
• Proven expertise in both Microsoft Office Suite, including advanced Excel, and other related technology platforms
• Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
• Extensive understanding of related aspects of sales programs processes and/or systems
• Strong knowledge of business acumen
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Ability to meet deadlines and prioritize tasks independently

Benefits

• health insurance
• retirement plans
• paid time off
• flexible work arrangements
• professional development
• performance-based incentives