Lead the continuous update of the Program Management Plan (PMP) and all supporting standards
Ensure alignment with the Program Charter and oversight expectations from external entities
Align SAFe ceremonies, release cadences, and tools (Agility or JIRA) to ensure consistent delivery across overlapping waves
Review meeting materials for and lead regular program management meetings, including program risk reviews, Change Control Board meetings, defect reviews, and program reviews
Translate complex technical data into intuitive, decision-ready Power BI dashboards and other materials
Automate communications by leveraging Agility or JIRA as the authoritative data source
Update and maintain a future-state Knowledge Management (KM) ecosystem
Develop change management plans, job aids, and FAQs to maintain institutional knowledge
Proactively identify and log program risks
Perform Analysis of Alternatives (AoAs) for complex requirements and present recommendations to executive leadership
Implement the Defect Management Strategy to ensure clear ownership of defects
Coordinate with external vendors to ensure hotfixes and releases are tracked from identification to resolution

4 years of program management support for large-scale federal IT or ERP implementations
Ability to effectively communicate and interact with senior level management and clients
Strong written and oral communication skills
An outstanding ability to work independently, establish priorities, and meet deadlines
4-year degree in Business Administration, Information Systems, or a related field
Highly energetic and proactive worker who consistently follows through, moves fast, and keeps stakeholders informed
Positive, solutions-oriented attitude with strong customer service mindset
Team-first attitude and proven dependability, with strong organization skills and an eye for the details
Ability to successfully pass a background check and receive a government clearance
Bachelor’s degree (or equivalent professional experience in recruitment)

Health, Dental, and Vision Plans
Short Term Disability/Long Term Disability/Life Insurance/Accidental Death and Dismemberment
Health Savings Account
Unlimited Paid Time Off / 11 Federal Holidays Off
401k

Program Management Analyst – ERP Implementation

Key skills