Support and assist Client Operations and other operational Shared Service teams/Center of Excellence (COE’s)
Monitor and process custody related events to the fund’s records accurately and timely
Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation
Perform daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios
Process trades, booking receipts and disbursements
Daily reconciliation of cash balances
Producing daily roll-forward proof of portfolio holdings and accrual information
Preparing standard and ad hoc reporting for both internal and external customers
Responding to customer queries on a daily basis
Daily processing of bank loan notices as received from agent banks
Interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
Identify any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy
Research and resolve exceptions and issues
Perform daily or weekly reporting functions for the team’s activities
Ensure adherence to Standard Operating Procedures
Assist management in the implementation of new policies and procedures

Support and assist Client Operations and other operational Shared Service teams/Center of Excellence (COE’s)
Monitor and process custody related events to the fund’s records accurately and timely
Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation
Perform daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios
Process trades, booking receipts and disbursements
Daily reconciliation of cash balances
Producing daily roll-forward proof of portfolio holdings and accrual information
Preparing standard and ad hoc reporting for both internal and external customers
Responding to customer queries on a daily basis
Interact with the Investment Manager on their assigned portfolios, inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
Identify any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy
Research and resolve exceptions and issues
Maintain knowledge of current alternative procedures and processes
Support training of new hires as necessary

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans

Senior Associate, Alternative Investment Services – Bank Loans Operations

Key skills