Senior Agile Product Manager

Role Overview

• Agile Product Management serves as the internal voice of the customer.
• Defines Program Backlog in business terms via program epics and supports epic decomposition into features.
• Responsible for the scope of work that the Core Systems Platform and its respective Agile Release Train's (ART) will complete, and the vision and roadmap for the Platform.
• Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies.
• The incumbent owns the output for the Platform.
• Utilizes in-depth professional knowledge but is guided by functional practices and well defined management precedents.
• Focuses on implementing and executing strategies within own department/discipline/team.
• Works with the Agile Release Trains (ARTs) and Experience Group Owners (Product Management) to initiate the delivery activities necessary to realize the business benefits of the Epic.
• Ongoing responsibilities for stewardship and follow-up of initiated Epics, ensuring the defined success criteria is realized.
• Works with stakeholders and subject matter experts (SMEs) to define the Epic and its potential benefits, establishes the Cost of Delay (CoD), and identifies business sponsors; responsible for acceptance of the Epics.
• Works with the delivery teams to size the Epic and provide input to the economic prioritization based on a Weighted Shortest Job First (WSJF) model.
• Provides guidance to the ART(s) on the Epic context of the target Features.
• Participates in Program Increment (PI) Planning, System Demo, and Solution Demo when critical to the Epic.
• Reports on progress of the Epic to the sponsoring Stakeholder Owner.
• Works with Agile teams that perform research spikes, creates proof of concepts, mock-ups, etc.
• Serves as a SME for system development and/or enhancement projects for new or existing applications/processes
• Can think about the 'What' and how it impacts the 'How'.
• Supports business readiness activities.

Requirements

• Past experience working with technology teams, or the ability and interest to learn how to work with technology teams
• Bachelor’s degree preferred
• 7 years plus years experience in Healthcare environment required
• Working knowledge of claim systems, billing and banking systems preferred
• Ability to translate business needs into actionable business rules and requirements
• Excellent communication, interpersonal and relationship management skills
• Must have strong business skills and experience, with in depth understanding of business
• Ability to work independently and within a team environment
• Strong collaboration, negotiation and leadership skills
• Ability and experience working across different functional areas in a matrix environment
• Ability to think critically with respect to improvement of end-to-end business process
• Proven ability to foster collaboration, value others perspectives, and gain support and buy-in for organizational proposals.
• Ensures Accountability, can Drives Results
• Action Oriented
• Good Decision Quality
• Agile experience required

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays