SuperStaffRemote
End to End Saturation Support Assistant, Content Moderation
Philippines
Full Time
3 weeks ago
$18,500 - $24,500 PHP
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Perform end-to-end handling of saturation listings, including Detection, Cleansing, Investigation, and Categorization.
- Identify and detect saturation listings across multiple e-commerce and online platforms.
- Conduct thorough cleansing and investigation of detected listings to determine whether they are counterfeit or legitimate, in accordance with established guidelines.
- Accurately categorize each listing and ensure all relevant information is properly documented and reported to the client.
- Maintain consistent and professional communication with the client regarding findings, updates, and clarifications.
- Ensure that weekly Saturation Detection outputs are processed and completed within the required timeline.
- Perform Cleansing, Investigation, and Categorization tasks efficiently using the Unified View system to ensure accuracy, consistency, and timely completion.
Requirements
- ATLEAST 1 YEAR OF EXPERIENCE AS A CONTENT MODERATOR
- Good communication skills, both verbal and written
- Excellent multitasking and organizational skills
- Strong attention to detail
- Ability to work with minimal supervision
- Has experience in back-office / data entry work
- Has experience in repetitive work
- Has experience working in a fast-paced environment
- Basic understanding of databases
- Must be capable of performing Detection, Cleansing, and Investigation tasks
- Must possess good communication skills, both written and verbal
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- 20 PTO credits upon regularization
- Great Company Culture
- Career Growth and Learning
- Annual Performance Review/Increase
- Equipment provided
- DAYSHIFT