About this role

Provide prompt, efficient, and high-quality support within a high-volume insurance center.
Handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states.
Review the program’s features and benefits for a full understanding of coverage and exclusions.
Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process.
Complete understanding of Coverage & Endorsement Forms.
Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals.
Handle inbound phone calls inquiries for quotes/questions.

High school diploma
2+ years of customer service experience.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.

Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Property Casualty Business Development Representative

Key skills