Serve as the subject matter expert for CSI’s fraud prevention and anti–money laundering product suite.
Deliver high-quality product demonstrations to CSI customers and prospects.
Maintain an expert-level knowledge of the product offering and ensure the solution evolves alongside market and regulatory demands.
Support sales initiatives and inform product strategy based on industry changes and customer needs.
Represent CSI at trade shows, conferences, and industry events.
Collaborate closely with cross-functional teams to refine product positioning and identify new growth opportunities.
Requirements
Education or job knowledge equivalent to a college or university undergraduate education.
At least 3 years of relevant work and/or industry experience.
Strong understanding of Fraud and AML technologies, including transaction monitoring, risk scoring, case management, and customer due diligence/KYC processes.
Knowledge of financial crime regulations and guidance (e.g., BSA/AML, OFAC, FFIEC, FATF).
Proven ability to deliver compelling, clear, and accurate product demonstrations to both technical and non-technical audiences.
Ability to translate complex product capabilities into meaningful customer value propositions.
Strong problem-solving skills with the ability to understand customer use cases and align them with product functionality.
Ability to work collaboratively with Sales, Product Management, Marketing, and Implementation teams.