We are looking for an E-Commerce Client Partnership Manager who will manage a portfolio of C.A. Fortune clients on all day-to-day activities on Amazon.com, ensuring that they are set up for success and growth.
This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members.
They will have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
Manage clients’ vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support.
Lead onboarding of new clients and new product launches in Vendor and Seller Central.
Engage internal insights team to deliver client reporting and data needed to make key business decisions.
Analyze client reporting and develop insights that lead to action to drive growth.
Ongoing project management to drive client success.

At least 3 years of experience working with Amazon.
Experience with a major retailer (Brick & Mortar or Online).
Experience partnering with Amazon and working with Seller Central and Vendor Central platforms.
Experience with Amazon's advertising portal (i.e. budgeting and advertising spend).
Strong knowledge of the consumer products industry (specifically food products).
Strong communication skills, ability to clearly articulate complex concepts/processes in a concise manner, including strong attention to detail and proofreading skills.
A demonstrated competency in multi-tasking and problem-solving with focus on meeting deadlines.
Strong analytical and strategic thinker; can turn self-developed strategies/efficient processes into execution.
Bachelor’s Degree and/or similar industry experience.
Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint).

Ecommerce Client Partnership Manager

Key skills