Key skills
GoWorkdayProject ManagementSales
About this role
Role Overview
- Owns and develops relationships within the existing customer base
- Positions Workday products and Kainos products and services
- Actively supports the sales process
- Partners with engagement teams during project delivery
- Ensures the delivery of high-quality services
- Develops joint go-to-market strategies
- Accountable for project financials
- Participates in customer steering committee meetings
- Develops and sustains customer executive relationships
- Serves as the escalation point for resolving customer issues
- Drives strategies for steady adoption of Workday's innovation
- Identifies up-sell, cross-sell, and AMS extension sales opportunities
Requirements
- 12-15 years of working experience
- Strong presence and confidence
- Excellent customer focus
- Builds relationships at a senior level
- Proactively identifies risks
- Resolves customer escalations appropriately
- Excellent communicator
- Sound ability to formally present to senior client audiences
- High level consulting experience
- Knowledge of project management disciplines
- Strong commercial awareness
- Understanding of project management and business dynamics
- Awareness of industry trends
- Deadline driven
- Ability to balance customer demands and sales targets.
- Willingness to assist wherever needed.
- Ability to travel to customer sites if required.
Benefits
- People-first culture
- Growth support
- Contribution value
- Diverse and ambitious team