Key skills
JiraAgileCommunicationCollaborationRemote Work
About this role
Role Overview
- Customer support via chat
- Ensure customer satisfaction
- Update documentation and processes
- Cross-team collaboration with other departments
- Process optimization
Requirements
- Excellent communication skills
- Technical affinity: experience with helpdesk tools like Intercom and Jira
- Strong organizational skills
- Team player
- Very good German language skills
- English and any additional foreign language skills are a plus
Benefits
- Modern, dynamic work environment
- Flat hierarchies & agile working methods
- Passionate team
- 100% remote work
- Workation opportunities
- Welcome bonus