Senior Sales Engineer – META Region

Role Overview

• Achieve mastery of all Axon technologies / products
• Use exceptional written and oral communication skills to lead business and technical presentations effectively
• Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
• Set and manage expectations with customers and team members
• Provide 1st-level technical support throughout the pre-sales cycle for opportunities
• Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
• Develop relationships with key partners for growth within their customer base
• Effectively position the technology against competitive offerings
• Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
• Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
• Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
• Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
• Develop Statements of Work (SOW) for Professional Services necessary for binding quote
• Perform other duties and projects as assigned

Requirements

• Willingness to travel;
• Fluent English and Arabic, French is a plus;
• Assist Sales with presentations and analysis to enlarge customer portfolio;
• Training new employees;
• Document translation & verification for new products Axon brings to the market;
• Assist Sales Executives in commercial offer documentation;
• Educational background:
• Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
• Professional background:
• 4+ years customer facing pre-sales or consulting background required;
• 3+ years of experience with public procurement in META;
• Experience selling SaaS based solutions;
• Experience in End User Compute or Cloud Computing preferred;
• Experience in networking, storage, virtualization, or related technologies.
• Must have intellectual curiosity, humility, accountability and positive approach;
• Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs;
• Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies;
• Basic knowledge of computer hardware, operating systems, and storage devices;
• Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort;
• Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort;
• Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally;
• Experience developing Statements of Work (SOW) or similar documents;
• Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies;
• Basic knowledge of virtualization and cloud technologies;
• Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc.;
• Experience with Law Enforcement technology solutions and public procurement is a plus.

Tech Stack

• Cloud
• Switching

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options