Business Analyst

Role Overview

• Collaborate with stakeholders to understand business objectives, processes, and requirements
• Conduct interviews, workshops, and analysis sessions to elicit and document user stories, use cases, and functional/non-functional requirements
• Capture Business Requirements, Business Cases, Functional Specifications, creating and elaborating user stories
• Drive awareness of requirements across business units and identify standard systems processes through evaluation of real-time data
• Determine and develop user requirements for systems in production, to ensure maximum usability
• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Maintain relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
• Create comprehensive and clear documentation such as business requirements documents (BRD), functional requirements documents (FRD), and use case specifications
• Develop process models, workflow diagrams, and prototypes to depict proposed solutions
• Work closely with IT Architects, technical teams, vendors to design feasible solutions fullfill business needs
• Evaluate existing Convatec systems and propose improvements or new solutions to optimize processes
• Act as a liaison between business stakeholders and technical teams, ensuring effective communication and understanding of requirements
• Collaborate with project managers, developers, and testers to ensure successful project delivery
• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Assist in test planning and support the Technical teams in developing test cases that validate the implemented solutions against requirements
• Participate in user acceptance testing (UAT) and ensure solutions meet business expectations
• Support handover of new solutions and support documentation to our Operations Teams

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field
• 3+ Years experience working as an IT Business Analyst or in a similar role
• Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements
• Proficiency in requirement gathering techniques, process modeling, and documentation tools (e.g., JIRA, Confluence, Visio, prototype/wireframes and user journey flows)
• Excellent communication skills to interact with diverse stakeholders and convey technical information clearly
• Familiarity with Agile, Scrum, or other project management methodologies
• Understanding of software development lifecycle (SDLC) and its phases
• Experience within the Medical Device Technology /Health Care field is a big plus
• Experience with data analysis, SQL, or business intelligence tools
• Certification in Business Analysis (e.g., CBAP) or relevant other professional certifications
• Experience in these domains are valued specially in Medical Devices/Pharmaceutical Industry

Tech Stack

• SDLC
• SQL

Benefits

• Bonus in compliance with internal principles
• Stable international work environment within a growing organization
• Development trainings
• Career opportunities for internal employees
• Employee referral program
• Global recognition program – Convatec Champions
• Employer contribution to supplementary pension savings
• Life insurance fully paid by the employer
• Social fund (various support and perks for employees)
• Support for employee teambuilding activities
• Discounts with selected providers of goods and services