Description
ESSENTIAL PURPOSE: To maintain personnel records, provide clerical support and serve as a receptionist for the Human Resources Office.
ESSENTIAL DUTIES:
· To adhere and support the company’s Mission Statement, polices, and service culture.
· To maintain professional discretion and confidentiality at all times, never discussing Human Resources matters without the prior knowledge and approval of the Human Resources Manager.
· To be responsible for answering and screening incoming telephone calls, taking messages, and answering general questions, as needed.
· To follow all specified procedures for applicants screening, new hire processing and documentation in a timely and professional manner.
· To conduct employment verifications according to company guidelines.
· To screen incoming documents for accuracy before accepting them (i.e., W-4 forms, Time Off Requests, Time Punch Edit Request forms, Job Requisitions, PT forms, Direct Deposit forms, etc.).
· To provide prompt, courteous and professional response to requests for personnel related issues.
· To create and distribute routine interdepartmental communications, postings and handle mail distribution.
· To help maintain accurate records and postings of current job openings, positions filled, orientation attendees, introductory/performance reviews, and other records as instructed.
· To execute special projects, as directed, meeting predetermined goals for quality and completion.
· To copy and fax documents when applicable, including employee reservation request forms.
· To order and maintain office supplies and forms.
· To file personnel records and to prepare new hire folders and benefits packets.
· To administer New Hire paperwork.
· To continually strive to improve the efficiency of Human Resources related systems and procedures.
· To create, post and distribute on monthly basis the employees’ Birthday and Anniversary list, including preparing the Birthday and Anniversary cards for EOC’s signature and mailing.
· To maintain and update the Employee Communication Boards on a monthly basis.
· To scan and log HR related documents into Paychex (i.e. Performance Reviews, Training, Disciplinary Actions, Incentive/Commission Agreements, etc.).
· To assist in planning, preparing and executing employee related events.
· To assist in auditing Time Saver meal penalties, times edits and ensure that proper documentation is submitted.
· To present a professional, business-like image, whether in person, or over the telephone, to members of the staff, the management, and to the public.
· To assist in preparing and verifying payroll related items.
· To prepare communications as directed by Human Resources Manager or Human Resources Director.
· To assist in year-end purging process.
· To follow all policies and procedures of Temecula Creek Inn.
· To immediately report all suspicious occurrences and hazardous conditions.
· To maintain the cleanliness and safety of work areas at all times.
· To practice safe work habits at all times, to avoid injury to self and others.
· To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment.
· To attend all mandatory meetings as directed.
· To perform other tasks, including cross-training, as directed.
Requirements
High school diploma or equivalent required; some college education preferred. Must have a minimum one year experience in administrative position, preferably in Human Resources. Proficient in Word, Excel, Power Point, and Outlook. Familiarity with HRIS preferred. Must have comprehensive knowledge of all basic office procedures, and familiarity with all relevant office machines. Must display knowledge of currently accepted business phone etiquette. Hotel experience preferred. Basic accounting or payroll experience helpful.
