Description:
Responsible for designing, administering, and supporting AWS cloud infrastructure, Redshift and RDS databases, and DevOps automation solutions. Ensures secure, scalable, and reliable cloud platforms through Infrastructure as Code, CI/CD pipelines, and operational excellence.
Required Skills:
• AWS Cloud Services
• Amazon Redshift and RDS Administration
• GitLab CI/CD
• Terraform
• SQL and Database Performance Tuning
• Linux/Scripting
• DevOps and Automation Practices
REQUIRED KNOWLEDGE & SKILLS
1. Excellent communication skills (oral and written).
2. Attention to detail.
3. Ability to multi-task.
4. Proficiency in running incident calls with 20–100 people.
5. Proficiency with Microsoft Word, Excel, and PowerPoint, and presenting to senior management using data and information from these tools.
6. Hands-on experience with ServiceNow or other ticketing systems is required.
7. Monitoring experience with tools like AWS Console, Extrahop, SolarWinds, and Catchpoint, etc.
8. Ability to analyze dashboards and reporting/monitoring tools to identify trends and patterns in application health and performance.
9. Experience working with Compliance, Audit, and other support organizations while participating in providing solutions in support of business objectives.
10. Ability to present findings to management and other teams based on data analysis and make recommendations, design, and implement fixes or improvements based on the findings.
11. Understanding of different IT infrastructure components such as AWS, Unix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, VPN, Apache, WebLogic, LDAP, Active Directory, Exchange, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign-on. Subject matter expertise is not required, and experience with at least eight of the above is preferred.
12. Proven methodical approach to problem identification, monitoring, problem-solving, and resolution.
13. Aptitude to influence other technical teams on incident calls and articulate troubleshooting steps effectively.
14. Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and run large conference calls during incident calls with a wide range of personnel and management levels.
15. Strong relationship management skills and aptitude to multi-task and work well in a high-stress environment, both within teams and independently.
Preferred Qualifications
1. AWS Certified Solutions Architect – Associate Certification and above.
2. ITIL Certification.
3. Financial industry experience.
4. Experience with OpenTel, SignalFX.
Additional Feedback: For IT Engineer IV, we need a strong candidate with AWS and Infrastructure experience, along with Incident Management experience.
