Staff Product Design Lead, Hosting

Wistia is hiring a Staff Product Design Lead for Hosting, its core video hosting product. The role leads end-to-end design, helps shape product strategy and design vision, raises quality across customer-facing surfaces, and contributes hands-on in code with product and engineering partners.

Responsibilities:

• Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor
• Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't)
• Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly
• Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most
• Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs

Requirements:

• 8+ years of product design experience, ideally with experience on B2B or SaaS products
• A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on
• Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects
• Strong systems thinking, so you can break large, tangled problems into clear, shippable steps
• Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review
• Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand
• Excellent interaction and visual craft, and clear written communication
• Experience with video hosting, media, or digital asset management products
• Design system or other frontend contributions in code
• Analytics or data visualization products
• Experience with overseeing multiple project or product areas simultaneously