Quality Assurance Engineer

BookNook is hiring a Quality Assurance Engineer to test and improve its cloud-based learning platform. The role owns software quality, expands automated testing, and collaborates with engineering and support teams to ensure features work reliably and customer issues are resolved.

Responsibilities:

• Act as the quality owner of a complex system that is used by tens of thousands of students and teachers
• Expand our automated testing infrastructure and build out automated end-to-end test coverage that'll allow us to move even faster
• Contribute to and help maintain test standards and conventions across our codebase
• Collaborate with engineering teams during code review and with automated and manual testing to ensure the quality of new features. The ideal candidate will help to provide engineers with support ensuring full testability of developed code
• Conduct exploratory testing across environments and corner cases in existing software
• Work with Customer Support team and the on-call engineers to identify, triage and resolve customer issues
• Monitor CI results, investigate failing and flaky tests, and report on suite health

Requirements:

• At this time, we are not able to provide sponsorship
• 2-3 years of Quality Assurance / Engineering experience
• Experience collaborating with product managers, developers and partnership's team to ensure quality throughout the product development process
• Some experience writing automated tests in JavaScript (we use Playwright; but Cypress, Jest or similar experience is acceptable)
• Experience writing test plans and clear bug reports, using Test Management / Workflow tools like Jira
• A strong sense of ownership and ability to work in a self-directed manner on a small and quickly growing team
• Proven ability to manage and prioritize multiple concurrent responsibilities while prioritizing asking early questions, seeking shared understanding before testing begins, and effectively escalating blockages
• Clear written communication, including presenting test evidence and test reports to different stakeholders
• Experience testing web based applications, client/server-API tests; as well as browser based testing with knowledge of both UI and back-end service relationships
• Understanding of relational database architecture/concepts
• Continuous Integration workflows and tools (we use Github Actions)