Machine Learning Engineer, Churn Models

Churnora is hiring a Machine Learning Engineer to improve its interpretable customer churn prediction model. The role owns model development and evaluation end to end, including per-tenant refitting, traceable scoring factors, and documentation generated from the code.

Responsibilities:

• Own the scoring model end to end: feature engineering, fitting, calibration, and the evaluation set every change is measured against
• Build per-tenant refitting, so a Scale customer's model learns from their own labeled history rather than our bundled cohort
• Keep every factor honest: each one the product shows must trace to an observable number in that customer's row
• Publish the method. The How the model works page is generated from the code and it stays that way