Cloud Infrastructure Engineer

The University of North Carolina at Greensboro is hiring a Cloud Infrastructure Engineer to design, implement, administer, and support Azure and VMware infrastructure and enterprise Linux and Windows servers. The role also manages server lifecycle operations, configuration automation, SSL/TLS certificate processes, and tier three support.

Responsibilities:

• Administer and support Microsoft Azure and on premises VMware infrastructure
• Provision and manage virtual machines, compute resources, and storage in Azure and VMware within established standards
• Maintain VMware hosts and clusters, monitor capacity and availability, and coordinate platform maintenance and upgrades
• Document supported infrastructure and coordinate lifecycle and change work with ITS staff and service owners
• Troubleshoot Azure and VMware infrastructure and provide tier three support
• Administer Linux and Windows servers in production, development, and validation
• Plan and perform operating system patching, upgrades, and reboots, and validate services after maintenance
• Troubleshoot filesystems, capacity, startup, software updates, authentication, and operating system issues
• Support application platforms, containers, and dependencies on assigned servers
• Respond to monitoring alerts, restore service, and document recurring operational issues
• Maintain Ansible, PowerShell, and related automation for Linux, Windows, and cloud systems
• Create and test automation and configuration changes in development or validation before production use
• Automate recurring patching, compliance checks, service validation, and other system administration tasks
• Follow established release cycles and change management and configuration management standards
• Design and administer automated SSL/TLS certificate processes for discovery, inventory, issuance, renewal, deployment, validation, and expiration monitoring
• Coordinate certificate requests and installation with service owners, troubleshoot certificate chain, key, and service issues, and maintain lifecycle documentation
• Collaborate with internal and external customers on infrastructure projects
• Communicate infrastructure changes to stakeholders and participate in architecture review
• Collaborate with other ITS architects and administrators to meet infrastructure needs
• Provide tier three support for supported systems
• Follow all divisional policies and procedures as they relate to the job
• Adhere to ITS divisional requirements regarding SLAs, Security, and Asset Management

Requirements:

• Mid-career with Masters and 1-2 yrs experience; or Bachelors and 2-4 yrs experience
• Equivalent Combination Of Education/experience