This is a remote position.
The Program Director will be responsible for leading the ERP selection program from initial assessment and requirements gathering through vendor evaluation, implementation partner selection, contract negotiations, and strategic roadmap development. The ideal candidate will bring extensive experience leading end-to-end ERP selection and implementation initiatives within healthcare, along with deep knowledge of enterprise cloud ERP platforms, including Oracle Fusion, Workday, and Infor CloudSuite.
This role will partner closely with the VP of Applications, executive leadership, and cross-functional stakeholders across Finance, Supply Chain, HR/Payroll, IT, and operational departments. The position requires strong program leadership, vendor-neutral evaluation capabilities, executive communication skills, and the ability to lead complex commercial and technical decisions within a public healthcare environment.
Lead the end-to-end ERP replacement selection program, including planning, governance, stakeholder engagement, risk management, and executive reporting.
Facilitate steering committees, cross-functional evaluation teams, executive discussions, and Board-level presentations.
Assess current ERP environment across Finance, Supply Chain, HR, and Payroll, identifying process gaps and future-state opportunities.
Evaluate the existing technology and integration landscape, including Epic, UKG, Strata, banking, payer, and third-party systems.
Develop comprehensive ERP requirements covering functional, technical, integration, data, reporting, security, and regulatory needs.
Lead ERP software vendor selection, including market assessments, RFP development, vendor shortlisting, scripted demonstrations, reference checks, and final recommendations.
Evaluate ERP platforms, including Oracle Fusion, Workday, Infor CloudSuite, and relevant Epic operational capabilities.
Lead technical, architectural, security, integration, and 10-year total cost of ownership (TCO) assessments.
Lead implementation partner (SI) selection, including RFP development, methodology reviews, staffing evaluations, healthcare references, and delivery approach assessments.
Negotiate software and implementation partner contracts, including pricing, renewal terms, SLAs, implementation milestones, data ownership, security, and transition provisions.
Develop a multi-year strategic roadmap covering implementation phases, integration and data strategy, Lawson decommissioning, change management, and post-go-live optimization.
Align ERP replacement strategy within Epic, workforce management, analytics, and broader enterprise technology initiatives.
Ensure the selection process complies with public-sector procurement requirements and maintains transparent, defensible vendor evaluations.
Minimum 10 years of experience in enterprise applications, ERP systems, or enterprise technology leadership.
Minimum 5 years leading ERP selection and/or implementation programs.
Demonstrated experience leading at least one end-to-end ERP software selection within a healthcare environment in the last seven years.
Experience leading the selection of an ERP systems integration (SI) or implementation partner.
Deep working knowledge of leading cloud ERP platforms, including Oracle Fusion Cloud ERP/HCM/SCM, Workday Financials/HCM/Supply Chain, and Infor CloudSuite.
Understanding of healthcare ERP requirements across Finance, Supply Chain, Grants/Fund Accounting, HR, and Payroll.
Experience evaluating enterprise integration architecture, including Epic EHR interfaces, UKG workforce management, Strata decision support, integration platforms, data warehouses, and analytics.
Direct experience leading software vendor and SI contract negotiations, including pricing, service-level agreements, implementation terms, and risk mitigation.
Experience assessing enterprise vendor security and compliance requirements, including HIPAA, SOC 2 Type II, HITRUST, cloud hosting, and identity management.
Experience developing total cost of ownership models and multi-year enterprise technology roadmaps.
Demonstrated ability to facilitate executive-level discussions, present recommendations to senior leadership, and influence cross-functional stakeholders.
Experience navigating public-sector procurement requirements and maintaining defensible vendor evaluation and selection processes.
Ability to maintain vendor neutrality throughout the ERP and implementation partner selection process.
PMP, PgMP, or equivalent program/project management certification.
Experience with Infor Lawson-to-cloud ERP migrations.
Experience supporting California public hospitals, county health systems, or safety-net healthcare organizations.
Organizational change management certification or experience, such as Prosci.
Familiarity with Epic's operational and ERP-adjacent capabilities.
Experience evaluating AI capabilities within enterprise ERP platforms.
Experience developing and presenting technology strategies and recommendations to executive leadership and Boards.
Must maintain independence and vendor neutrality throughout the selection process.
Must disclose any reseller, referral, partnership, or revenue relationships with ERP vendors or implementation partners under consideration.
Consultant and affiliated firm cannot bid on or perform the resulting ERP implementation.
Proposal submissions must include a current resume and at least one client reference.
